Refund policy

EMBODIE LLC

Final Sale & Refund Policy

Last Updated: August 26, 2026

At Embodie, your comfort, safety, and trust matter deeply to us. Because our garments are intimate apparel designed with built-in absorbency and worn close to the body, we’re unable to accept returns or exchanges for hygiene reasons.

All Sales Are Final

All Embodie purchases are final sale. We do not accept returns, exchanges, or store credit, including for:

  • Incorrect size, color, or style selection

  • Fit or personal preference

  • Change of mind

  • Duplicate or accidental orders

  • Sale or promotional purchases

  • Gift purchases

  • Items that are unworn, unopened, or still in their original packaging

We encourage you to carefully review our size guide, product descriptions, and care instructions before ordering.

If you’re unsure which size is right for you, please email support@wearembodie.com before purchasing. We’re always happy to help you find your best fit.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please email support@wearembodie.com within 7 days of delivery.

Please include:

  • Your order number

  • A brief description of the issue

  • Clear photos of the item, packaging, and shipping label

Please keep the item and its original packaging while your claim is being reviewed. We may request that the item be returned using a prepaid shipping label.

Once we review your claim, we’ll make it right with a replacement or refund, as appropriate. Embodie will cover related shipping costs when the issue is due to a product defect or an error on our part.

Manufacturing Defects

Manufacturing defects discovered after initial use must be reported within 60 days of delivery.

The following are not considered manufacturing defects:

  • Normal wear and tear

  • Pilling, fading, or changes caused by regular use

  • Damage caused by improper washing or drying

  • Failure to follow the garment’s care instructions

  • Stains, odors, or discoloration

  • Damage caused by misuse, alterations, or outside factors

  • Fit or comfort preferences

Each claim will be reviewed individually.

Approved Refunds

If a refund is approved for a damaged, defective, incorrect, or undelivered item, it will be issued to the original form of payment.

Please allow 5–10 business days for Embodie to process an approved refund. Your bank or payment provider may require additional time before the refund appears in your account.

Original shipping charges are non-refundable unless the refund results from an Embodie error, a confirmed product defect, or as otherwise required by law.

Promotional Purchases and Gifts

Products purchased with a promotional code, during a sale, or as part of a bundle remain final sale.

Gift purchases are also final sale and cannot be returned or exchanged for cash, store credit, a gift card, or another size or style.

Consumer Rights

Nothing in this policy limits any rights or remedies available to you under applicable consumer-protection laws.

Questions?

We know finding the right fit matters, and we’re here to support you before you order.

Embodie LLC
Email: support@wearembodie.com
Website: www.wearembodie.com