Shipping policy

Shipping Policy

Last Updated: September 6, 2026

We can’t wait for your Embodie order to reach you. Here’s what to expect after placing your order.

Order Processing

Orders are typically processed within 5-8 business days, excluding weekends and holidays.

During launches, promotions, holidays, or periods of high order volume, processing may take a little longer. We’ll always do our best to get your order on its way as quickly as possible.

Once your order has entered processing, we may be unable to change or cancel it.

Shipping Rates and Delivery

Embodie currently offers free standard shipping on all U.S. orders.

Estimated delivery times are provided at checkout and begin once your order has shipped. Delivery estimates do not include order processing time and are not guaranteed.

Carrier delays, severe weather, holidays, and other circumstances outside Embodie’s control may affect delivery.

Shipping Locations

At this time, Embodie ships within the United States.

We currently do not ship internationally, but we hope to offer international shipping in the future.

Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking information.

Please allow up to 48 hours for tracking details to update after receiving your shipping confirmation.

Shipping Address Changes

Please carefully review your shipping address before completing your purchase.

If you notice an error, email support@wearembodie.com as soon as possible. We’ll do our best to make the change, but we cannot guarantee updates once an order has entered processing or shipped.

Embodie is not responsible for orders delivered to an incorrectly entered address. Additional shipping charges may apply if an order is returned to us and needs to be reshipped.

Lost Packages

If your tracking information has not updated or your package appears to be lost in transit, please contact the shipping carrier first to begin an investigation. You may also email us at support@wearembodie.com with your order number, and we’ll help however we can.

If the carrier confirms that your package was lost in transit, please contact us so we can review the situation and determine the appropriate resolution.

Packages Marked as Delivered

If your tracking information shows that your package was delivered but you cannot locate it:

  1. Check around the delivery location, including side doors, porches, mailrooms, and parcel lockers.

  2. Ask household members, neighbors, or building staff whether they accepted the package.

  3. Allow 24–48 hours, as carriers occasionally mark packages as delivered shortly before they arrive.

  4. Contact the shipping carrier to request delivery details or begin a missing-package investigation.

  5. Email support@wearembodie.com with your order number if you still need assistance.

Embodie is not responsible for packages lost or stolen after confirmed delivery, but we’ll do our best to help you work with the carrier.

Damaged Packages or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please email support@wearembodie.com within 7 days of delivery.

Include:

  • Your order number

  • A brief description of the issue

  • Clear photos of the item, packaging, and shipping label

Please keep the original item and packaging until our team has reviewed your claim.

Questions?

For questions about your shipment, contact:

Embodie LLC
Email: support@wearembodie.com
Website: www.wearembodie.com